Privacy Policy

Privacy Policy

Introduction

Welcome to https://fix-water-damaged-wood-floor-norfolk-va.ecojohns.com (hereafter referred to as “Fix Water Damaged Wood Floor Norfolk VA,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy details how we collect, use, and safeguard data from our users, in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), along with Colorado’s Consumer Privacy Act (CPA), Utah’s Privacy Act (UCPA), Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Privacy Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  • Our official website at https://fix-water-damaged-wood-floor-norfolk-va.ecojohns.com
  • Any mobile applications or services associated with our brand
  • Online forms and interactions through our platform
  • Links to external third-party platforms, products, or services on our site (please note that these third parties have their own privacy policies)

Processing Activities

This Privacy Policy guides how we interact with users who:

  • Use our applications or access our services as authorized users.
  • Visit and navigate through our websites linked to this policy.
  • Communicate with us via email, calls, text messages, or newsletters.

Personal Data Collection

We collect various categories of personal data, including but not limited to:

  • Account Information: Details related to your account creation and management, such as user names, passwords, and profile settings.
  • Payment Information: Credit card details, billing addresses, and transaction records for processing payments.
  • Financial Information: Data related to your financial status or transactions, which may include bank account information or investment portfolios (if provided).
  • Purchase Information: Details of products or services you’ve purchased from us, including order history, quantities, and purchase amounts.
  • Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile network information to recognize your device and provide personalized experiences.
  • Location Data: Geolocation data provided when using our location-based services or when we receive data from third-party tools that include location tracking features.
  • Feedback and Reviews: Opinions, comments, and ratings shared by users regarding our products or services.
  • Social Media Information: Publicly available data when you interact with us on social media platforms (if applicable).
  • Product Information: Details about the products you’ve shown interest in or purchased, including product preferences and customization options.

We collect this data through various methods: user input forms, interactions with our applications and websites, automated tracking technologies like cookies, and third-party data providers.

Cookies

We employ cookies to enhance your experience on our site and for analytical purposes:

  • Strictly Necessary Cookies: These ensure basic functions of our website, such as login sessions or language preferences.
  • Preference Cookies: Used to remember user settings, like layout preferences or content customization.
  • Analytics Cookies: Allow us to track website usage statistics, providing insights into user behavior for improvement purposes.

Users have control over non-essential cookies through our Cookie Manager, where you can manage and customize your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose of collection, or as required by law. Once the retention period expires or upon request for deletion, we will securely delete or anonymize the data.

Security Measures

Fix Water Damaged Wood Floor Norfolk VA implements robust security measures to protect your personal data:

  • Encryption: We use encryption protocols for secure data transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy standards, ensuring the protection of your data during processing.

Children’s Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect or solicit personal information from children.

Your Rights

Depending on your location and applicable laws, you have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Asking us to delete your data in certain circumstances.
  • Restriction: Limiting our processing of your data for specific reasons.
  • Data Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Objecting to the processing of your data for direct marketing or other purposes.
  • Non-Discrimination: The right to be free from discriminatory practices when exercising your data rights.
  • Filing Appeals/Complaints: Submitting concerns or complaints about our data handling practices to the relevant authorities.

To exercise any of these rights, please contact our Data Privacy Team via email at [email protected] or by mail to our registered address.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website, and we encourage users to review this page for the latest version.

Contact Information

For any inquiries, unsubscribe requests, or questions related to data privacy, please contact us: